Privacy Policy – Baje Live Data Protection Commitment

1 Who We Are

baje live is an online gaming platform operating at baje-live.vip, serving players primarily in Bangladesh. When this Privacy Policy refers to "baje live", "we", "us", or "our", it means the operator of the baje live platform.

This Privacy Policy explains how baje live collects, uses, stores, and protects the personal data of players and visitors to the baje live website and mobile application. It also explains the rights you have in relation to your personal data and how to exercise them.

By registering on baje live or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how baje live handles personal data, please do not register or continue using the platform.

2 Data We Collect

baje live collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you use the baje live website or app.

Information you provide directly:

• Full name as registered on your mobile wallet (bKash, Nagad, or Rocket).
• Date of birth, used to verify that you meet the minimum age requirement of 18 years.
• Mobile phone number, used for account registration, login, and communication.
• Mobile wallet details (bKash, Nagad, or Rocket account number) for processing deposits and withdrawals.
• Any additional identity documents submitted during verification, such as a national ID number.
• Communications you send to baje live support, including chat transcripts and emails.

Information collected automatically:

• Device information , including device type, operating system, and browser version.
• IP address and approximate geographic location derived from it.
• Pages visited on baje live, time spent on each page, and navigation patterns.
• Game session data, including games played, bet amounts, and session duration.
• Login timestamps and frequency of platform use.

Summary of data collected:

3 How We Use Your Data

baje live uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described below.

• Account management: To create, maintain, and secure your baje live account, including processing logins and managing your account settings.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Identity verification: To confirm that you meet the minimum age requirement and to verify your identity when required for withdrawal processing.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access. This includes monitoring for unusual betting patterns and multiple account creation.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your baje live account.
• Responsible gaming: To monitor gaming activity and identify players who may be showing signs of problem gambling, so that appropriate support tools can be offered.
• Platform improvement: To analyse how players use baje live and to improve the performance, design, and game selection of the platform.
• Legal compliance: To comply with applicable laws and regulations, including record-keeping obligations and responses to lawful requests from authorities.
• Communications: To send you account-related notifications, such as deposit confirmations, withdrawal updates, and important policy changes. Promotional communications are sent only where you have not opted out.

4 Legal Basis for Processing

baje live processes your personal data on the following legal grounds:

• Contract performance: Processing your name, contact details, and payment information is necessary to provide the baje live service you have signed up for. Without this data, we cannot operate your account.
• Legal obligation: Certain data processing — particularly identity verification and transaction record-keeping — is required by law. baje live must retain this data regardless of your preferences.
• Legitimate interests: baje live has a legitimate interest in preventing fraud, maintaining platform security, and improving the service. This processing does not override your rights and interests.
• Consent: Where baje live relies on your consent to process data — for example, for optional promotional communications — you may withdraw that consent at any time by contacting support.

5 Data Sharing

baje live does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: Your wallet details and transaction data are shared with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services: Where additional identity verification is required, your data may be shared with a third-party verification provider. This is done securely and only when necessary.
• Game providers: Game session data may be shared with the providers of the games available on baje live for the purpose of game operation, fairness auditing, and technical support.
• Legal authorities: baje live will disclose personal data to law enforcement or regulatory authorities if required to do so by law, or if we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of players, or comply with a legal obligation.
• Business transfers: In the event that baje live undergoes a merger, acquisition, or sale of assets, player data may be transferred to the new operator. You will be notified of any such transfer and the new operator's privacy policy.

6 Cookies

baje live uses cookies and similar technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

The cookies used by baje live fall into the following categories:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
• Analytics cookies: Used to understand how players navigate baje live, which pages are most visited, and where technical issues occur. This data is aggregated and does not identify individual players.
• Preference cookies: Used to remember your settings, such as language preferences and display options, so you do not have to re-enter them on each visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the baje live platform. baje live does not use third-party advertising cookies or sell cookie data to advertisers.

7 Data Retention

baje live retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by law. The following general retention periods apply:

When data is no longer required, baje live deletes or anonymises it securely. Anonymised data — from which you cannot be identified — may be retained indefinitely for statistical purposes.

8 Your Rights

As a player on baje live, you have the following rights in relation to your personal data. To exercise any of these rights, contact the baje live support team with your request.

• Right of access: You can request a copy of the personal data baje live holds about you at any time.
• Right to rectification: If any of your personal data held by baje live is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you can request that baje live delete your personal data. Note that some data must be retained for legal reasons and cannot be deleted on request.
• Right to restrict processing: You can ask baje live to limit how your data is used in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request that baje live provide your personal data in a structured, machine-readable format so that you can transfer it to another service.
• Right to object: You can object to baje live processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though this may affect your ability to use the platform.
• Right to withdraw consent: Where baje live relies on your consent to process data, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

9 Data Security

baje live takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and baje live is encrypted using SSL/TLS technology.
• Passwords are stored using strong one-way hashing algorithms. baje live staff cannot see your password in plain text.
• Access to player data within baje live is restricted on a need-to-know basis. All internal access is logged.
• Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
• In the event of a data breach that poses a risk to your rights, baje live will notify affected players promptly and take immediate steps to contain the breach.

While baje live takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

baje live is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on baje live, please contact us immediately at [email protected]. We will investigate and close the account promptly, returning any deposits where possible.

baje live uses age verification checks during registration to prevent underage access. We take our responsibility to protect minors seriously and cooperate fully with any investigation related to underage gambling.

11 Policy Updates

baje live may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we use your personal data, baje live will make reasonable efforts to notify registered players via their registered contact details. However, it is your responsibility to review this page periodically. Continued use of baje live after a policy update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how baje live handles your personal information, please get in touch with our support team.

• Email: [email protected]
• Live Chat: Available within your baje live account after login, 24 hours a day.